FAQ Before You Work With Blue Rabbit
These questions are most concerning from the inquiries we received. And list here for your fast checking.
1. Contact our sales reps by email or WhatsApp online chat; we will send the catalogs with prices by email or online.
2. Register on our website and check online or download the latest catalog and price.
3. Visit our Alibaba online store; you can check the product details and prices on the Alibaba store. And use the APP chat online
We are happy to help every new client build their adult business. BlueRabbit most outstanding value is that it can help clients grow their businesses.
- Our specific catalogs will help you quickly sort out your niche market products. The catalogs are classified by the market, for example, vibrators, dildos, BDSM, and masturbators. Also, our catalogs are classified by market, such as top-selling lists and newly designed lists. Cheap price, etc.
- We will send the marketing materials (product pictures) for your resell.
- We will recommend the shipping method and agent to help you reduce costs.
- We will offer an extra discount for your first order and some new sample gifts.
- We will share some successful cases of other clients to help you grow your business.
All the sex toy manufacturers and factories are our long-term partners. They can be trusted by Blue Rabbit and our overseas clients.
If any Blue Rabbit order has a quality problem, we will replace it or refund it within 72 hours. That is our promise to all our clients.
Small order (quantity below 100 pcs):1-3days your order can be shipped out Bulk order: This depends on the order quantity, typically 1000-5000 pieces. lead time is 10-20days
- By express: DHL, FedEx, UPS 4-8 days after the tracking number is out.
- By air DDP: 10-12 days
- By sea:30-45 days
- By train(EU): 40days
- Small package by China post:10-15 days.
For the first transaction, we recommend you pay via our Alibaba store. This way, your payment will be well protected by Alibaba until you receive the right shipment, so you will feel safe for the first time. When you become our repeat client, we know each other very well. We recommend you pay T/T or another way directly to our account, which will save a lot of bank fees for each other. Of course, you still have the decision of which payment method.
Firstly, we will confirm whether the problem is a quality problem or the wrong operation or test method. Some clients told us your products were of poor quality, and half of them were not working. When we told them the proper testing method, the problem was cleared. You can take a video to show where the issue is when we confirm the quality problem. There will be three ways to solve it(up to you):
- 1. Refund
- 2. Recover the quantity of the defective products with your next order
- 3. Never order from us again; we will send the recovered quantity separately by express mail.
Yes, free samples are available, and we will work it out this way:
Firstly, you need to pay for the samples and freight, but the same cost will be deducted when you make the order after confirmation of the samples.
Blue Rabbit is a comprehensive sex toy supply chain in China that supplies a range of sex toys, provides cheap and safe shipping solutions, and Minimize the duty tax, middle cost, and hidden cost. Keep your adult business Competitive and profitable.
- Contact us – ask for or download catalogs – make your order selection- our quotation with shipping cost – confirmation and payment – Delivery – Feedback.
- You can make an online selection; however, we need to check the shipping cost according to the weight of the shipment and then make the final quotation.
- Visit our Alibaba online store and place the order with the sales reps.